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The new Health Advocate team with Blue Cross and Blue Shield of Illinois includes registered nurses, social workers and health and behavioral specialists. They can help you (and your family) navigate and coordinate health care services over the long term.
You will receive a new medical/prescription drug ID card that will have a new phone number for all interactions with our Health Advocate team. Health Advocates can educate you on your health benefits, connect you with a clinician about health questions, sort out a new diagnosis and help you understand next steps. They can also connect you with an in-network provider, preauthorize for procedures, schedule appointments, and compare costs for certain procedures or treatments.
If you have a chronic health condition, a clinical health advocate will create a plan to help you navigate the health care system based on your goal.
Shop for your health care services to save money where you go for care. Using Member Rewards could help lower your out-of-pocket costs and help you get a cash reward from BCBSIL. If you earn $600 or more in Rewards in a calendar year, you will receive a 1099 tax form. Learn More ...
All employees will receive new medical ID cards for 2020 with updated Health Advocate contact information.