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  • Verification Letter from PayFlex for First Time HSA Owners

    December 20, 2017

    If you are a first time Health Savings Account (HSA) owner in 2018, you may receive a letter from PayFlex requesting verification of some personal information. This letter, on PayFlex letterhead, is legitimate and completes the process of validating your identity in order to open an HSA in your name. Some of the information requested include your name, social security number, date of birth and address.

    First Time HSA Reminders

    • You will receive an email telling you that you need to register your HSA.

    • When you receive your debit card from PayFlex, you should register your HSA account. To register, you will need to provide your last name, mailing address, zip code, last 4 characters of your Social Security Number (no hyphens), date of birth, and last eight digits of your PayFlex card number.

    • You will need to make sure you have sufficient funds in your account in order to be reimbursed or pay for an expense.


    If you have questions or concerns please contact PayFlex directly at 1-800-284-4885.