ConsumerMedical

Who is Eligible?

  • All active employees

  • Spouses/domestic partners who are enrolled in the medical plan

  • Retirees on the medical plan and their covered dependents

ConsumerMedical is a free benefit that can help you and your family make more informed medical decisions and get better care at no cost to you.

It provides personalized, one-on-one support to help you and your family:

  • Understand any medical condition and all available treatment options

  • Find the most qualified doctors and top-rated hospitals in your area and insurance network

  • Get a second opinion from elite specialists across the country, either in person or virtually for complex cases

  • Ask your doctor the right questions

  • Cope with the stress of having a medical condition or cope with being the support person with someone who has a medical condition

 

Medical Decision Support

Personalized support from an expert team of doctors, nurses and researchers to help you:

  • Understand any medical condition and all available treatment options

  • Ask your doctor the right questions

  • Cope with the stress of having a medical condition


Surgery Decision Support

Information and guidance to help you decide if surgery is right for you, including:

  • Surgery risks, benefits and alternative treatment options

  • Tips to be better prepared for surgery

  • Expectations for recovery and beyond

You could qualify for a $400 prepaid card just for learning more about other treatment options.

Learn more about Surgery Decision Support


Expert Medical Opinion

End-to-end support with both virtual second opinions and highest quality in-person, in-network specialty care.

  • Fast, easy, high quality virtual second opinions with specialists from leading medical institutions

  • Virtual consults will confirm a diagnosis as well as treatment options to consider

  • Data-driven matching process to find the most qualified doctors and hospitals in a participant’s area and insurance network


ConsumerMedical Overview

Learn more about this benefit:

Overview Video

Getting Started is Easy



Assistance with Common Conditions and Topics

Keep in mind that ConsumerMedical can help with ANY condition, from cancer to anxiety. This free, unlimited support and information from a compassionate team of doctors, nurses, and researchers can help alleviate the stress of a diagnosis or condition.




5 Drivers of Quality Care

ConsumerMedical’s 5 Drivers of Quality Care help you better navigate the complex healthcare system.



View 5 Drivers of Quality Care Video


Learn More About ConsumerMedical

Read the Frequently Asked Questions for more information.