In times of economic hardship or an unplanned financial crisis, there might be times when you want to take out a loan that is tied to your 401(k) account. Before you decide to borrow, make sure you fully understand the process and potential ramifications.
COVID-19
On April 14, the Plan Sponsor Committee chose to
adopt the optional provisions included in the Coronavirus Aid, Relief, and Economic Security Act (CARES
Act). This has impacts to a new Coronavirus-Related Distribution (CRD) and 401(k) loans. Learn more.
Status of Current Loan
To check the status of a current loan:
Questions?
- Call 1-800-294-3575 to speak with a John Hancock Participant Services Representative.
- Representatives are available 8:00 a.m. - 10:00 p.m. (Eastern), Monday–Friday on New York Stock Exchange Business days.
